Picture it (enter Sophia Petrillo from The Golden Girls): You have paid to attend an education program in an unfamiliar location. It is early morning, and you slept in a hotel bed or got out of your own earlier than usual. While sipping conference coffee you are waiting for the first session to start. And that is all you are doing – waiting and sitting in a large conference room with dull lighting listening to the sound of people shuffling about. But it doesn’t have to be like this.